Terms and conditions of use
Cut flowers, bouquets or compositions can differ from the ones in the catalog due to seasonality. Thus, the bouquet may look slightly different than shown in our online store. We try to do everything to make a bouquet of flowers or as much as close as possible to the product that you have ordered. Also, we can not guarantee the fulfillment of the order on the same day that includes exotic flowers. To book of exotic flowers, please, give 7 days notice. All orders are executed only after payment.
Orders can be paid by wire transfer directly to our company's account or can be paid wit PAYSERA and PayPal systems. All payments are secured with SSL (Secure Socket Layer) encrypted key connection, with smart fraud protection system.
Prices and Bookings
The prices of the online store are inclusive of all taxes (VAT, etc.), Excluding shipping cost in Lithuania. It is provided by selecting the desired destination. After confirming the order you will receive e-mail invoice with complete ordering information. Please keep this letter or at least the order number till the order is fulfilled.
Orders can be canceled one working day before the date of delivery by phone +37068262275 or firstname.lastname@example.org. For canceling the order is necessary to provide the booking’s (invoice) number, the recipient's name and address. After the cancellation period expires, we do not guarantee the return of the payment.
“Gardenijos Žiedai" strives to provide the best customer service. We understand and appreciate web shoppers concern about the safety, quality and order delivery. In order to provide the highest quality service, we have developed this shipping policy:
All orders are processed the same day.
Delivery in Šiauliai - 5Eur. Delivery in Šiauliai county - 10Eur.
Each bouquet is made to order. Bouquet may differ in terms of flowers (due to a season) and form, thus it may look different from the one in a picture However it will always match the price.
Orders are executed only upon receipt of payment.
Paid orders are delivered on the day chosen during the checkout.
We are not responsible for late delivery or non-delivery if the address was incomplete, incorrect or there was no phone number provided of the recipient.
Each delivery order is further coordinated with the recipient by telephone. Therefore, the order execution time and place may be different from that specified in the order.
Failing any way to deliver the order, the customer charges for flowers and delivery fees are not refundable.
If the recipient refuses to accept flowers payment is non-refundable to the customer.
The recipient may not require a change of the ordered goods for money or other goods.
Claims from the recipient on quality are accepted only at the time of delivery.
We reserve the right, especially for Valentine's Day, Woman's Day, Mother's Day, Father's Day deliver the order according to our capabilities, previously coordinated delivery time with the recipient over the phone.
It is very important that the customer is satisfied with the order fulfillment. We guarantee that all orders will be carried out in a professional manner and meet the highest quality requirements.